By accessing and placing an order with Finnova, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and Finnova.
Under no circumstances shall Finnova team be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if Finnova team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof.
Finnova will not be responsible for any outcome that may occur during the course of usage of our resources. We reserve the rights to change prices and revise the resources usage policy in any moment. This Privacy Policy was created with Termify.io

You agree not to, and you will not permit others to:
License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the app or make the platform available to any third party.
Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the app.
Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Finnova or its affiliates, partners, suppliers or the licensors of the app.

You agree not to, and you will not permit others to: License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the app or make the platform available to any third party. Modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the app. Remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Finnova or its affiliates, partners, suppliers or the licensors of the app.

Tier 1 account category requires no BVN (Tier 1 account holder has a daily transaction limit of N20,000 and accumulative balance of N100,000)
Tier 2 account category requires valid BVN (Tier 2 account holder has a daily transaction limit of N50,000 and accumulative balance of N1,000,000)
Tier 3 account category requires Valid BVN, Valid ID Num, Valid Photo ID & Selfie. (Tier 3 account holder has an unlimited daily transaction with unlimited accumulative balance).

Yes, you can pay bills without opening a Finnova account.

You stand to get 5% cash-back on bills payment provided you have a Finnova account.

(Answers will be provided)

Just like your traditional bank apps, considered Finnova safe, as long as customers follow standard security practices, such as not sharing their personal information or banking details with anyone. Customers should also ensure that they are communicating with the official bank number, and not a fake or fraudulent account.

Enable two-step verification
1. Open WhatsApp Settings.
2. Tap Account > Two-step verification > Enable.
3. Enter a six-digit PIN of your choice and confirm it.
4. Provide an email address you can access or tap Skip if you don’t want to add an email address. We recommend adding an email address as this allows you to reset two-step verification, and helps safeguard your account.
5. Tap Next.
6. Confirm the email address and tap Save or Done.
See video here [https://youtube.com/finnova]

However, some common services include checking account balances, transferring funds, paying bills, getting account statements and airtime purchases. Other services includes deals & discounts, buy insurance, lifestyle, contact customer care and fin-advisor chatbot.

Absolutely yes! You will have access to all menu except the banking menu.

(Answers will be provided)

The QR code feature allows you to make or receive payment from anyone without the need to share your account details. It gives you the added security of not having to share your account details and payment is instantly completed You can follow the steps below to make a payment using QR Code
Chat the Finnova bot on whatsApp by selecting Bank menu QR Payment.
Enter payment details or description, Amount and send to payer WhatsApp.

The Generate payment like feature allows you to make or receive payment from anyone without the need to share your account details. It gives you the added security of not having to share your account details and payment is instantly completed You can follow the steps below to make a payment using Generate Payment link You can follow the steps below to make a payment using QR Code
Chat the Finnova bot on whatsApp by selecting Bank menu Generate Payment Link
Enter payment details or description, Amount and send to payer WhatsApp.

In the event that you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or promotions, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the sole property of Finnova without any compensation or credit to you whatsoever. Finnova and its affiliates shall have no obligations with respect to such submissions or posts and may use the ideas contained in such submissions or posts for any purposes in any medium in perpetuity, including, but not limited to, developing, manufacturing, and marketing products and services using such ideas.

Yes you require an internet enabled phone and internet connectivity.